Big improvements are coming to Befit Financial Federal Credit Union this summer! Beginning July 1–3, 2026, we will complete a major core banking system upgrade designed to provide our members with improved technology, enhanced security, and a better overall banking experience. As part of this transition, BFFCU will also launch a new Online Banking and Mobile Banking platform to better serve healthcare professionals and their families throughout Solano, Napa, Sonoma, Marin, Contra Costa, Alameda, Yolo, and Sacramento counties. Here’s everything members need to know about the upcoming core conversion and how to prepare:
What Is a Core Banking System Upgrade?
A core banking system is the software and technology financial institutions use to process transactions, manage deposits and loans, support debit cards, and power online banking services.
By upgrading its core processor, BFFCU is investing in:
- Enhanced security and fraud protection
- Improved digital banking capabilities
- Better member experience and functionality
- More reliable and modern banking technology
This upgrade reflects BFFCU’s continued commitment to providing secure, efficient, and member-focused financial services.
When Is the BFFCU Core Conversion Happening?
The system upgrade will take place between July 1 and July 3, 2026. During this transition period, some services will temporarily be unavailable while systems are installed, tested, and updated. Members should expect temporary interruptions to Online Banking, Mobile Banking, and Bill Pay services during the conversion window.
Here’s a breakdown of what to expect:
July 1, 2026
- Branch: Closed
- Phone Hours: Unavailable
- Online/Mobile Banking: Unavailable
- Bill Pay: Unavailable
- Debit/Credit Cards: Available
- Website: Available
July 2, 2026
- Branch: Closed
- Phone Hours: Unavailable
- Online/Mobile Banking: Unavailable
- Bill Pay: Unavailable
- Debit/Credit Cards: Available
- Website: Available
July 3, 2026
- Branch: Open as Normal
- Phone Hours: Open as Normal
- New Online Banking Login Available at 8:30 AM
- New Mobile Banking App Available at 8:30 AM
- New Bill Pay System Available at 8:30 AM
- Debit/Credit Cards: Available
- Website: Available
July 4, 2026
- Branch: Closed for the Holiday
- Members will continue using the new online banking and bill pay systems
Online & Mobile Banking Upgrade
A refreshed Online and Mobile Banking experience is coming July 3, 2026. To help ensure a smooth transition, members are encouraged to know their current Online/Mobile Banking username and confirm that their account information is up to date with Befit Financial FCU.
More information will be shared as we get closer to the upgrade. As always, please remember that Befit Financial FCU will never ask for your password, verification code, or sensitive account information by phone, email, text, or social media.
How Members Can Prepare Ahead of Time
To help ensure a smooth transition, BFFCU encourages all members to verify that their contact information is current. Please confirm:
- Mailing address
- Phone number
- Email address
- Joint owner information
- Beneficiary information
If any information has changed, members should contact us as soon as possible at (707) 557-8900.
Why This Upgrade Matters
Technology continues to evolve, and BFFCU is committed to keeping pace with modern banking needs while maintaining the personalized service members know and trust.
This upgrade will help:
- Strengthen account security
- Improve digital banking tools
- Create a more seamless member experience
- Support future banking enhancements
As a credit union built to serve healthcare professionals and their families, BFFCU continues investing in tools and technology that make managing finances easier and more secure.
Stay Connected for Updates
BFFCU will continue sharing updates throughout the conversion process through:
- Direct mail
- Branch lobby notices
- The BFFCU website
- Mobile banking updates
Members are encouraged to stay informed and review all upcoming communications carefully. If you questions about the upcoming core conversion, please visit Befit Financial Federal Credit Union or contact the our team to learn more and stay updated throughout the transition!